Strategic Planning is the key to planned and sustainable growth. “Vision to Action – Strategic Planning with a Difference” is our adaptable planning model that is receiving rave reviews from Delfi clients. Business growth always requires improved sales skills, whether for products or services, ideas or new opportunities. Pure Selling is a powerful sales training program tailored for the new economy. The content is as relevant to direct sales people as it is to those who must develop business opportunities and relationships to succeed. The Delfi Group has proven assessment tools that will increase the probability of putting the ‘right people’ into critical sales and customer service roles in your organization.
Development
- Strategic Planning Program
- Pure Selling
- Coaching for Success
- Customer Service: Handling Irate Customers
- Customer Service: Service First
- Customer Service: Feelings for Professionals
- Customer Service: Feelings for Retail
- Customer Service: Healthcare With Feelings
- Everything DiSC -Sales – Program