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Province of Ontario
Trusted
Since 1995
Bilingual
English / French
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Thomas MacTavish

Business Development & Client Services Coordinator

Biography

Born in Ottawa with a passion for music and a talent for building relationships, Thomas embodies the role of Business Development and Client Service Coordinator with enthusiasm and skill. With a friendly and outgoing demeanor, he excels in connecting with clients and stakeholders alike, fostering lasting partnerships and driving business growth.

Thomas’ journey into the realm of business development began with a deep-rooted interest in understanding client needs and delivering tailored solutions, first as a general contractor for over 7 years, then again as a ballroom dance instructor for 8 years. Armed with a proactive approach and a knack for communication, Thomas ensures that every client interaction is characterized by professionalism, attentiveness, and a genuine desire to exceed expectations.

Outside of work, Thomas channels creativity through music and designing custom knitting patterns, a passion that not only enriches personal life but also exercises his attention to detail and enhances his ability to innovate and think outside the box in the professional arena. Whether crafting harmonious client strategies or refining business processes, Thomas’s dedication and personable nature make him a valuable asset in driving the organizational success of the Delfi Group.

Professional Experience

  • General Contractor for over 7 years, specializing in kitchens and bathrooms. In this capacity, Thomas was always caring and considerate of clients’ personal space, taking care to keep things as clean as possible and completely the work as quickly as possible.
  • Ballroom Dance Instructor for 8 years, providing top quality dance lessons and tailoring customized programs for each student.
  • Studio Support Specialist for one year, ensuring smooth administrative operation of the dance studio.

Education and Accreditations

• Everything DiSC™ Certified

Expertise

Building Relationships, Customer Service, Team Building

Disc

Contact Me Today

Email thomas@thedelfigroup.com

What makes The Delfi Group different?

A Team Of Professionals.

Our team members have an incredible depth of experience and expertise in specialized Human Resources and Business Consulting Services

Access to effective psychometric and assessment tools

We have access to a unique blend of high-quality workplace and personal assessment tools, which helps us provide valuable leadership and employee skills development programs

We are creative in our approaches

We possess strength and capacity to create and adapt our approaches to the real need of the organization or individual

We are a fully bilingual consulting firm

Our team is experienced and skilled at providing services in both official languages