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Mon - Fri 09:00-17:00 (343) 984-8582 info@thedelfigroup.com
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Province of Ontario
Since 1995
English / French
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Susan Pancuska



Susan is a seasoned HR professional with 20+ years experience specialized in Talent processes (Acquisition, Engagement, Transition, Development, Management) and Organizational Effectiveness. In various HR roles, Susan has supported change and HR Operations at GE Canada, Express Scripts, DB Schenker, the House of Commons, MD Management, and for 10+ years at the Canadian Medical Protective Association (CMPA). At the CMPA, Susan was responsible for modernizing people policies, practices and programs that aligned with the Association’s business strategy and people strategy. Susan led a team of 8 HR professionals, who developed integrated and business-focused talent management strategies, frameworks and processes with the aim to attract, engage, and retain top talent for the organization.

Susan is a collaborative leader and coach who values building strong relationships and incorporates analytics and focus on her interactions and engagements. Using the DiSC and PXT Select assessments, she is keen to support people and organizations to become the best they can be.
Being a first generation Canadian whose parents fled eastern Europe and settled in the Toronto area, resilience and empathy are in Susan’s DNA. These days, when not pushing herself at the gym or practicing yoga, Susan can be found in Ottawa hanging out with her husband and their two sons.

Professional Experience

Extensive experience in the field of Financial Services, Not-for-profit and Healthcare Associations.

  • HR Operations Leader
  • HR Business Partner
  • Career Transition and Mobility Coach at LHH
  • Volunteer Career Mentor with OCISO (Ottawa Community Immigrant Services Organization)

Education and Accreditations

  • Canadian Human Resources Leader (CHRL) designation from the HRPA
  • Bachelor of Arts in Psychology and Anthropology
  • HR Management Diploma


  • Organization Development
  • Change Management
  • Leadership Coaching
  • Team Development
  • HR Services

Contact Me Today

Call 613-XXX-XXXX or email susan.pancuska@thedelfigroup.com

What makes The Delfi Group different?


A Team Of Professionals.

Our team members have an incredible depth of experience and expertise in specialized Human Resources and Business Consulting Services


Access to effective psychometric and assessment tools

We have access to a unique blend of high-quality workplace and personal assessment tools, which helps us provide valuable leadership and employee skills development programs


We are creative in our approaches

We possess strength and capacity to create and adapt our approaches to the real need of the organization or individual


We are a fully bilingual consulting firm

Our team is experienced and skilled at providing services in both official languages